Our ecommerce usability testing projects are proven to improve your online store’s sales and revenue by identifying areas of improvement on your site to improve conversion, order value, basket size and more.
We use a proven industry standard process to discover why your visitors are not converting into sales on your site.
- UX / UI Audit A usability and conversion project will kick off with a discovery meeting to understand your customers, your brand and your key objectives
- Analytics review We will review your current site performance to identify issues and areas of improvement on your store.
- Personas and customer groups We will create customer profiles to best inform design concepts, ensuring your site is fit for your customer groups.
- Comprehensive reporting Our data-driven process includes comprehensive reporting with insightful commentary to best inform your conversion project
- Magento and Shopify experts We are a team of leading ecommerce experts with both Magento and Shopify partner status, and know the platforms inside out.