Insightful user feedback, observational techniques and analysis will enable our team to discover which structured changes will improve your sites customer experience and conversion rate, ecommerce usability testing often pays for itself in a matter of days.
Knowledge of your target audience's expectations will be invaluable to build or maintain a successful, user friendly ecommerce site, resulting in increased revenue and returning customer loyalty.
Understanding your requirements and Key Performance Indicators (KPI’s) will guide our team to gain the best results for you and your customers.
Understanding your customers expectations provides the right guidance for the stucture and look of your site. Usability testing gives you the edge over your competitors you follow industry trends.
Most ecommerce site visitors are looking for a hassle-free shopping experience. Whether they are browsing on mobile or desktop, making sure customers have a seamless experience is the key to ongoing success.
As your business grows, your site grows with it. As customers change their expectations follow suit. A bespoke test plan and script will be tailored made, directed at the key areas that require improvement.